ev66's Privacy Policy
This document clearly explains how your personal information is collected, used, and kept safe.
1. Introduction
ev66 is a trusted online gaming and sports betting platform serving users in Bangladesh. We believe that the privacy of every user is a fundamental right. This Privacy Policy ("Policy") describes how ev66 collects your personal information, how it is used, with whom it may be shared, and how you can maintain control over your information.
This policy applies to all ev66 services — including our website, mobile application, live casino, slots, cricket betting, fishing games, and all other gaming features. By reading this policy, you will understand what kind of information we collect and why.
2. Information We Collect
ev66 collects information in various ways. The types of information collected are described in detail below.
2.1 Information You Provide
When you open an account or use services on ev66, you voluntarily provide the following information:
- Full name and date of birth (for age verification)
- Mobile number and email address
- National ID number or passport details (for identity verification)
- Payment information — such as bKash, Nagad, Rocket, or Upay account numbers
- Information provided when contacting our support team
2.2 Automatically Collected Information
When you use the ev66 platform, certain information is collected automatically:
- IP address and device identification information
- Browser type and operating system
- Pages you visited and how long you stayed
- Login time and logout time
- Gaming activity information — betting history, win and loss records
- Information collected through cookies and similar tracking technologies
2.3 Information Received from Third Parties
In some cases we may receive information from third parties — such as identity verification agencies, payment processors, or fraud prevention services. This information strengthens our security measures and helps keep your account safe.
3. Purpose of Data Collection
ev66 uses your information only for legitimate and necessary purposes. The main purposes are as follows:
- Account management: Creating, verifying, and keeping your account secure.
- Service delivery: Running gaming, betting, and payment services smoothly.
- Identity and age verification: Ensuring that only users aged 21 or above are using the platform.
- Financial transactions: Processing deposits, withdrawals, and bonuses.
- Security and fraud prevention: Detecting unauthorized access and fraudulent activity.
- Customer support: Resolving your questions and issues quickly.
- Legal compliance: Adhering to applicable laws and regulations.
- Service improvement: Analyzing data to further enhance the user experience.
4. Data Sharing and Disclosure
ev66 never sells your personal information. However, in specific circumstances we may share information with selected third parties:
4.1 Service Providers
We work with trusted third parties for our technology infrastructure, payment processing, and customer support services. These partners are given only the information needed to deliver their services, and they are contractually bound to uphold our privacy standards.
4.2 Legal Requirements
In response to a court order, a valid request from an investigating authority, or a legal obligation, we may be required to disclose relevant information. In such cases we will provide only as much information as is necessary.
4.3 Business Transfers
In the event of a business merger, acquisition, or asset transfer, user information may be transferred. In such cases we will notify you in advance, and the new entity will also follow this policy.
5. Data Security Measures
To ensure the protection of your information, ev66 has adopted high-standard technical and organizational measures:
- SSL encryption: Every data transmission is protected by 256-bit SSL encryption.
- Secure servers: Your information is stored in secured, access-controlled data centers.
- Restricted access: Only authorized personnel can access the information they need.
- Regular security audits: Our systems undergo regular security testing.
- Two-factor authentication: An additional verification layer for sensitive operations.
- Password hashing: Your password is never stored directly — only an encrypted hash is kept.
6. Cookie Policy
The ev66 website uses cookies and similar technologies. Cookies are small text files stored in your browser. The cookies we use include:
6.1 Essential Cookies
These cookies are essential for the basic functioning of the platform. Maintaining login sessions, security tokens, and payment processing are examples of this type of cookie. They cannot be disabled.
6.2 Functional Cookies
These cookies are used to remember your preferences, such as language preference or display settings. They make your experience more convenient.
6.3 Analytical Cookies
To improve our services, we collect anonymous statistics — such as which pages are visited most and where users encounter difficulties. You can disable these cookies from your browser settings if you wish.
7. Data Retention Period
ev66 retains your information only for as long as it is needed. As a general rule:
- Information for active accounts is retained for the entire time the account remains open.
- After an account is closed, information required to meet legal obligations is kept for a specified period.
- Financial transaction records are retained for the period required by applicable law.
- Security-related logs are kept for a limited time and are then automatically deleted.
Once the retention period ends, information is securely deleted or anonymized in a way that no individual can be identified from it.
8. Your Rights
As a user of ev66, you have certain important rights over your own information:
8.1 Right to Access
You may request at any time to know what information we hold about you. Upon a request, we will provide that information to you within a set timeframe.
8.2 Right to Rectification
If any information in your profile is incorrect or incomplete, you may request that it be corrected. We will update correctable information promptly.
8.3 Right to Erasure
In certain circumstances you may request that your information be deleted. However, this right may be limited in cases of legal obligations or ongoing investigations.
8.4 Right to Object to Processing
Regarding marketing communications, you may opt out at any time and we will respect that choice.
8.5 How to Exercise Your Rights
To exercise any of the rights described above, please contact us at: [email protected]
9. Protection of Payment Information
ev66 supports Bangladesh's popular mobile banking methods — bKash, Nagad, Rocket, and Upay. Your financial information is processed with the highest level of security during these payment transactions.
We do not store your full mobile banking PIN or password. Only the reference information necessary for transaction verification is retained. Every financial transaction is completed through an encrypted connection, and payment gateways follow their own security standards.
The minimum deposit amount is ৳500 and the minimum withdrawal is ৳800. Withdrawal processing time is 30 minutes to 3 hours — your information remains secure throughout this process while the transaction is completed.
10. Protection of Minors
ev66 is for users aged 21 and above only. We do not knowingly collect information from any minor. Age is verified at registration and is also monitored during account use.
If we become aware that a minor has opened an account, that account will be closed immediately and all associated information will be securely deleted.
11. International Data Transfers
To operate our services, some information may be stored or processed on servers located outside Bangladesh. In such cases we ensure that the relevant country or organization meets adequate data protection standards.
For any international transfer, applicable legal safeguards are ensured and your information remains protected under this policy.
12. Third-Party Website Disclaimer
The ev66 platform may sometimes contain references to third-party websites. These external sites have their own privacy policies and ev66 is not responsible for them. We advise you to read the privacy policy of any third-party website before visiting it.
13. Changes to This Policy
This privacy policy may be updated from time to time due to business changes, legal requirements, or service improvements. If any significant changes are made, we will notify you by email or through a notice within the platform.
Continued use of ev66 after a change will be taken to mean that you have accepted the updated policy. The date of the most recent update will always be noted on this page.
14. Contact Us
For any questions, concerns, or requests regarding this privacy policy, please contact us. The ev66 customer support team provides assistance in Bengali and English 24/7.
- Email: [email protected]
- Live Chat: Direct chat on the platform (available 24/7)
We aim to respond to every request as quickly as possible. Your privacy is our top priority.